Services One portfolio, four specialist practices

Everything from core systems to intelligent agents.

We combine IT, ERP, SAP and AI into one coherent service model so you can make decisive moves without stitching together a dozen vendors. Start from where you are and scale deliberately.

Browse service catalog Plan a roadmap workshop

IT Services · Product, Support, Staff Aug ERP · SAP, Oracle Cloud, Microsoft D365 SAP · GRC, Ariba, CPI, Cloud migration AI · Voice, Agentic, Tailored solutions

Service catalog

Each practice comes with opinionated offerings you can adopt out of the box or tailor to your context.

Choose your starting point

IT Services

Build products that feel modern today and remain maintainable five years from now. We blend product strategy, design and engineering so you can move fast without breaking everything.

Product development L2 / L3 support Staff augmentation

How we work: small, senior‑heavy teams that plug into your product org, pairing with your leads on architecture, delivery and operations.

Product development

We help you ship net‑new products and re‑platform legacy experiences into modern, cloud‑native stacks.

Discovery & architecture Shape the problem, validate assumptions and set an architecture that supports the roadmap, not just the MVP.

Build & scale Implement secure, observable services with CI/CD, telemetry and operations baked in from day one.

Experience design Design product flows that are simple on the surface and powerful under the hood.

Modernisation Incrementally refactor monoliths into sustainable, service‑oriented architectures.

Support

Keep business‑critical systems healthy with a support model that goes beyond ticket closure.

24×7 coverage Follow‑the‑sun teams aligned to your time zones and incident patterns.

Observability first Dashboards, alerts and runbooks built before you flip the switch.

Staff augmentation

Extend your teams with engineers who can contribute from week one, not month three.

Senior engineers only Architects, leads and specialists who understand complex domains.

Embedded ways of working We adopt your rituals, tools and culture instead of imposing ours.

ERP

ERP is the nervous system of your organisation. We help you choose and run the right mix across SAP, Oracle Cloud and Microsoft D365.

SAP Oracle Cloud Microsoft D365

Operating model first: we start with how value flows through your business and design ERP around that, not the other way round.

SAP

Implement or optimise SAP landscapes that balance control with flexibility.

Core modules Finance, procurement, supply chain and manufacturing tuned to your footprint.

Extensions Side‑by‑side innovations and integrations that respect your core.

Oracle Cloud

Modern Oracle Cloud ERP implementations and migrations that avoid big‑bang surprises.

Greenfield rollouts Plan, pilot and scale with confidence.

Co‑existence models Blend on‑premise and cloud workloads during transition periods.

Microsoft D365

Connect Dynamics 365 with the rest of your Microsoft ecosystem.

Process design Sales, service and ops flows aligned with D365 capabilities.

Integration Power Platform, Teams and Azure integrations that feel seamless to end‑users.

SAP Implementations

When SAP is mission‑critical, you need a partner that understands both systems and governance. We specialise in secure, regulated SAP programmes.

SAP GRC SAP Ariba SAP CPI On‑prem to Cloud

Risk and control built‑in: we work closely with compliance and audit teams so controls are embedded, not bolted on.

SAP GRC

Design and implement SAP GRC that helps you prove, not just claim, that controls are working.

Access control SoD analysis, role design and continuous monitoring patterns.

Process control Automated and manual controls linked to real‑world processes.

SAP Ariba Implementation & Integration

Implement SAP Ariba to digitise sourcing and procurement while keeping suppliers and stakeholders engaged.

Implementation Guided buying experiences and templates that users actually adopt.

Integration Tight integrations with SAP ERP, finance and analytics platforms.

SAP CPI Migrations

Plan and execute CPI‑based integrations with resilience and observability from day one.

SAP On‑prem to Cloud migrations

Migrate SAP landscapes from on‑premise to cloud with a focus on stability and risk management.

AI

AI should feel like a natural extension of your products and operations, not a bolt‑on experiment. We focus on grounded, production‑grade AI systems.

Voice AI agents Agentic AI Tailored AI solutions

Safety and brand first: we design guardrails, review loops and measurement into every AI project.

Building Voice AI agents

Design voice experiences that resolve issues, capture signal and hand off gracefully when needed.

Call flows Natural conversations aligned with your support and sales journeys.

Systems integration Connect into CRM, ticketing, ERP and analytics in a secure way.

Agentic AI

Introduce agentic architectures that can perform multi‑step work across your systems safely.

Workflow orchestration Design and constrain what agents are allowed to do and how.

Monitoring Observability, red‑team testing and fallbacks for edge cases.

Tailored AI solutions

Custom AI features and copilots tuned to your data, domain and brand voice.

Let’s map your next wave

Share a little about your current landscape and where you want to be in 12–24 months. We’ll respond with a concise, actionable view of options across IT, ERP, SAP and AI.

Roadmap workshops Architecture reviews Discovery sprints

Email vamsi.manne@nextwavesoftware.in

Typical response time Within one business day

Preferred starting point Share a short description of your current stack.

Location Remote‑first with on‑site availability where needed.